Shopping

Ordering things online can be a lottery. You can’t touch, smell or taste the product you’re buying, so it’s hard to know whether you’ll actually want it when it arrives. But we keep clicking anyway because it’s more convenient than trudging to the shops and things are often cheaper. For me, another reason to order online is the dash of childlike joy it brings to my to life when I click ‘buy’ and instantly set up a future treat. In fact, it’s even better than childhood because now I can have a parcel to open any day I want, not just on birthdays and Christmas. But most of all, I

It was when I saw an entire crate of orange juice exit my local supermarket that I knew something had died. The Artful Dodger school of shoplifting has officially been boarded up, its artisan poachers and pilferers as redundant to the modern world of thieving as swag bags, eye masks and soft sole shoes.  There’s no longer any attempt at discretion or skill when it comes to shoplifting in my nearest Co-op in south London. The thieves don’t enter in trench coats and furtively peruse the aisles. They stroll in, take as much as they can carry and walk out again, knowing that the worst punishment they face is being

They were a stalwart of Britain’s towns and cities from the 1970s until their disappearance in 2007 – and now Virgin is set to bring its Megastores back to the high street. According to the Times, the Virgin Group has in mind at least one central London site as a possible location for a new Megastore. Its chief executive, Josh Bayliss, said he wants to return the ‘human connection’ to the Virgin brand. Quite right. We should applaud this news, not just on nostalgic grounds – but for financial, aesthetic and communitarian ones too. Like so many once-familiar high street names, Virgin Megastores may have succumbed to supermarket competition and the online shopping revolution, but that

There are only so many times I can watch Lord Sugar swivelling in his chair and reusing put-downs from three seasons ago before enough’s enough, so I’ve dropped in and out of the latest series of The Apprentice. But one contestant that has caught my eye is Victoria Goulbourne, the flight attendant turned online sweet shop owner (note: not sweat shop, despite what one unfortunate online review might say) from Merseyside. And while I pass no judgment on her business acumen, it did get me thinking: what a miserable thing an online sweet shop must be. Victoria’s company markets itself as the ‘UK’s most Instagrammable pick ’n’ mix’. Quite apart

I recently had a call with my accountant, a miniskirt-wearing, swashbuckling bon vivant and wine connoisseur. To soothe myself before we rang off – tax is always depressing – I brought up Waitrose, saying by way of apology for my erratic finances that most of my money went in the supermarket, a large branch of which is between my nearest Tube station and my flat. She hemmed knowingly down the phone. We both agreed it was a good use of funds. Life’s short – or might be. If one can, surely one ought to eat what one wants? And if that means a pair of smoked salmon, pea and lovage

The email landed in my inbox one afternoon, as I frantically sandwiched work in between feeding the dog and doing the school run, its subject saying: ‘A quick reminder for you, Antonia Hoyle.’ Oh God, what now? Had I forgotten to pay a bill? Missed a deadline? It was worse. I hadn’t left a review for a company I’d purchased skincare supplements from – and six days after their initial request, they sounded disappointed, adding reproachfully: ‘We would like to remind you that writing a review of your experience will help us improve our customer satisfaction.’ Presumably they were referring to customers other than me, because, having already forked out

Christmas shopping has its challenges at the best of times. Oxford Street crowds and high street tat; Black Friday generating more excitement than a White Christmas. And this year will, for many, be more challenging than ever. Who needs the Grinch when the cost-of-living monster threatens to steal Christmas? When looking to keep down the cost of presents, gravitating towards well-known British heritage brands might seem counterintuitive. The ‘big box’ instinct sometimes kicks in: the bigger the package the more expensive it’ll look under the tree, we reason. And many of us are guilty of buying presents that are more gimmicky and flashy than genuinely likely to get good use.